Privacy Policy

Introduction

Welcome to https://rent-a-buggy-dubai.terratrek.net (henceforth referred to as ‘Rent a Buggy Dubai’, ‘we’, or ‘our’). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding data collection, storage, usage, and disclosure, ensuring compliance with various global privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA) of the United States
Colorado Privacy Act (CPA)
Utah Consumer Sales Practice Act (UCPA)
Connecticut Trade Secrets Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
Protection of Personal Information Act (POPIA) of South Africa

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://rent-a-buggy-dubai.terratrek.net
Mobile applications and services associated with our brand
Interactive features on our websites, such as chat or feedback forms
Communications initiated by us, whether via email, telephone, SMS, or other channels

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links or integrations on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the types of personal data we process and the reasons for doing so:

User Interactions: When you use our apps, access our websites, or engage with our services as an authorized user, we collect and process your information to provide and improve these services.
Communication: We may reach out to you via various channels for transactional purposes, marketing efforts, or to seek feedback, always respecting your communication preferences.

Personal Data Collection

We collect several categories of personal data, which can include:

Account Information: Details related to your registration and account creation, such as username, email address, and password hashes.
Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
Financial Information: Banking information and financial records for accounting and fraud prevention purposes (if provided).
Purchase Information: Details about products or services you’ve purchased, including quantities and prices.
Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience and analytics.
Location Data: Geolocation data when you interact with our location-based services.
Feedback and Reviews: Any comments, reviews, or ratings you provide.
Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms (subject to their privacy settings).
Product Interest: Information about products or services that interest you, as indicated by your browsing behavior.

We gather this data through direct user input, automated technologies like cookies and web beacons, and third-party sources who assist us in providing our services.

Cookies

We employ cookies to enhance the functionality of our websites and applications:

Strictly Necessary Cookies: These ensure basic functionalities such as secure login, account management, and website navigation.
Preference Cookies: Used to remember user preferences, language settings, and customizability choices.
Analytics Cookies: Help us understand user behavior and preferences, allowing us to improve our services and tailor content.

Users can control their cookie preferences through our Cookie Manager, which provides transparency and customization options.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

Data related to account management and transactions is retained for the duration of your account’s active status and for a period after that to comply with legal obligations.
Marketing and analytics data may be kept for up to 24 months, subject to user opt-out requests.
We regularly review and delete unnecessary or outdated data to protect your privacy.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The ability to rectify inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The option to request the deletion of your data, subject to certain exceptions.
Restriction: Limiting the processing of your data in specific circumstances.
Portability: Receiving your personal data in a structured format for use with another service provider.
Objection: Objecting to the processing of your data for specific or all purposes.
Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.

Contact Us

For any questions, concerns, or data-related requests, please contact us:

Email: [email protected]
Postal Mail: Rent a Buggy Dubai, Privacy Team, [Street Address], [City, State, ZIP Code]

We value your trust in protecting your personal information, and we are committed to maintaining the highest standards of data security and privacy.